Customer Service Rep

About KCC Services, LLC

Debt collection experts for 30 years and counting!

Keystone Credit Collections is committed to getting you the money that you have earned. Our outstanding quality results, coupled with impeccable customer service, assure that you receive the results you deserve without the hassle of endless phone calls and letters.

Keystone Credit Collections is dedicated to each client and works closely to customize every operation to the clients’ needs. We operate on the highest level of professional debt collection to guarantee your money is collected in a timely manner, without compromising the integrity of your company.

We are a proud member of MACA and ACA International and also a member of four credit bureaus: Equifax, Experian, Trans Union and Innovis. We are in compliance with both federal and state regulations, bonded and insured to offer you the best service for your needs. While most of our collections activity is based in Pennsylvania, we can do collections throughout the United States. If a debtor moves to a state that requires a special license, as a member of ACA we can forward the account to a well-known, reliable collection company in that state to provide you efficient, personalized service.

We handle claims on a contingency basis and receive no fee unless we collect for you! Contact us to discuss how our collection experience can benefit your business.

Our Services

Custom solutions to collect the money you are owed.

  • Integrated computer technology and collection software
  • A personalized service to insure that all accounts are checked and not just loaded and mailed
  • In-house collection seminars
  • Accounts are assigned to specific collectors to work on, telephone calls are made and notices are sent. If payment, or reasonable payment arrangements are not made, the account is listed with the credit bureaus.
  • The ability to process payments by bank debit cards, credit cards and checking accounts
  • All accounts listed on credit bureaus are updated every thirty days
  • Free reporting of delinquent accounts to all national credit bureaus
  • When feasible, and with our clients’ approval, we will assist in preparing to file suit on an account and can contact a lawyer for you.


Contact our affiliate company, Modern Recovery Solutions, for extended business office services.

Industries Served

Supporting companies when they need it most – debt recovery.

  • Local Government

  • Retail

  • Healthcare

  • Rental

  • Wholesale

  • Commercial

  • Legal

  • Florist

Over 100 years of combined collection experience.

John Fisher


john-fisherKeystone Credit Collections was established in 1973 by Lawrence R. and Ruth A. Fisher Sr. Following his father’s footsteps, John Fisher stepped up to take over the business. In 2002, Keystone Credit Collections became incorporated and has sought to continue to build and grow with the ever changing collections industry. John earned his Scholar Business Management Degree from ACA International and has been in the collection industry for over 30 years. Having been a past President and Board Member in the Pennsylvania Collectors Association, also a past director of The Association of Credit and Collection Professionals and currently on the Board of Directors for MACA, John maintains a commitment to excellence that is apparent in every aspect of Keystone Credit Collections, Inc. John commits himself as a current member on the MACA Board of Directors as well as a devoted husband and father of two children. In 2015, Keystone Credit Collections changed its name to KCC Services, LLC. Along with its affiliate company, Modern Recovery Solutions, KCC Services, LLC continues to provide superior collections services.

Harry Albert


harry-albertHarry Albert has over 25 years of experience in the collection industry. He is immediate past President of the Mid-Atlantic Collectors Association (MACA). Harry’s collection experience is expansive. He brings over 20 years in direct operations management of process engineering to his team including compliance, training, skip tracing, credit bureaus, collection strategies, work flows and dialers for both collections and outsourcing. Beginning as telephone collector, Harry quickly grew into the Divisional Collection Manager with the Associated Credit Bureau Services, Inc. and served as Senior Vice President of Collections at Kadent Corporation.

Mid Atlantic Collectors Association


KCC Services

P.O. Box 707
Richland, PA 17078

Contact our affiliate company, Modern Recovery Solutions, for extended business office services.

Modern Recovery Solutions

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